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Email us
The fastest way to reach NHIEPrepPro is by email: [email protected]
We read every message. Please include your account email if your question is about a purchase — it helps us find you quickly.
What we can help with
- Account or login trouble — include the email address you signed up with
- Billing, receipts, and refunds — see our guarantee terms
- Question corrections — if you believe a question or explanation is wrong, tell us which one and why. We take these seriously and review every report.
- Feedback and feature requests
What we can’t help with
We’re an independent study tool, not a licensing body. We can’t register you for the exam, change a score, or advise on your state’s specific licensing requirements. For those, contact your state home inspector licensing board or the testing provider handling the NHIE in your state (PSI, Pearson VUE, or AMP).
Have a question about the exam itself?
Our FAQ answers the most common ones — question count, passing score, cost, retakes, and testing centers.
Read the FAQ