Last updated: August 7, 2026
The short version
We collect the minimum needed to run NHIEPrepPro: your email and account details, your practice results, and basic analytics. We use Stripe for payments and never see or store your full card number. We do not sell your personal information.
What we collect
- Account information — the email address and password you register with. Passwords are stored in hashed form, not plain text.
- Study data — which questions you answered, your scores, and your category results, so we can show your progress and weakness analysis.
- Purchase information — what plan you bought and when. Card details are handled entirely by Stripe.
- Usage and device data — pages visited, approximate location, browser and device type, collected through analytics.
- Messages you send us — if you email support, we keep the correspondence to help you.
How we use it
- To operate your account and save your practice progress across sessions
- To process purchases and issue refunds
- To provide support when you contact us
- To understand how the site is used so we can improve the questions and the experience
- To send transactional email such as receipts and password resets
Service providers we use
- Stripe — payment processing. Stripe receives your payment details directly under its own privacy policy.
- Supabase — account and database hosting.
- Cloudflare — website hosting and delivery.
- Google Analytics — aggregate usage statistics.
These providers process data on our behalf, and each has its own privacy policy governing how it handles information.
Cookies and local storage
We use browser local storage to keep you signed in and to save your practice progress on your device. Analytics cookies help us understand aggregate site usage. You can clear local storage and cookies in your browser settings at any time — doing so may sign you out and clear locally saved progress.
Sharing
We do not sell or rent your personal information. We share data only with the service providers listed above, and where required by law or to protect our legal rights.
Your choices and rights
You can request access to the personal information we hold about you, ask us to correct it, or ask us to delete your account and associated data. Email [email protected] and we’ll take care of it. Depending on where you live — including California and the EU/UK — you may have additional statutory rights, and we honor those requests.
Data retention and security
We keep account and study data while your account is active, and for a reasonable period afterward for legal and accounting purposes. We use industry-standard measures including encrypted connections (HTTPS) and hashed passwords. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.
Children
NHIEPrepPro is intended for adults pursuing professional licensure and is not directed at children under 13. We do not knowingly collect personal information from children under 13.
Changes and contact
If we update this policy, we’ll revise the date above. Questions or requests: [email protected]